• When are payouts? - Payouts are processed every hour on the hour.

  • What is the minimum payout? - The default minimum payout is 1 {{coin.symbol}}. You can change the minimum payout to as low as 0.002 {{coin.symbol}} using the "Settings" link located at the bottom of the page (or in top menu if you're on a mobile device).

  • What is the payout transaction fee? - The transaction (payout) fee is {{pool.txFeeAmount}} {{coin.symbol}}

  • What is my password to change the minimum payout? - The password is whatever you put as the stratum password argument in your mining software. Any stratum options added after the password are not part of the password.

  • Why is my password to change minimum payout not working? - Ensure you are using the password you used in your mining software. If you have more than 1 worker with more than 1 password then only one of the passwords will be valid. MintPond does not store passwords so your password will only be valid while you are mining.

  • Why are so many confirmations required? - The confirmations required are a product of how many confirmations the coin requires before the funds from a block become available. MintPond has no control over this. In order to give funds earlier MintPond would need to loan coins either from its own reserve or from the balance of other miners who have been encouraged to keep their coins in the pool via high payout fees. Since MintPond is not a bank or a lender, it does not award coins earlier than they when they're available.


  • Why does my balance show 0? - Rewards come from blocks mined. When a block is found your share of its reward is added to the "Unconfirmed" value in the Miner panel. When the block is confirmed the pool transfers your share of the reward to your "Balance". If the block is orphaned the pool loses the reward and the value is removed from "Unconfirmed". If your balance is 0 it's because a block has not been found yet and/or the block has not yet been confirmed and the reward amount is still immature.

  • Why is my hashrate different in the pool than in my miner console? - The way your miner and the pool calculate hashrate are different. The miner has direct access to your actual hashing and so will be most accurate. The hashrate shown by the pool is an estimate based on the number of shares submitted at a particular difficulty over a period of time.

  • I am mining with several rigs but they all show as a single worker. How do I specify worker names? - When you setup your mining software you can specify the worker name by appending it to the end of the username (wallet address) using a period to separate them. The miner name must be alphanumeric characters with no spaces and can contain dashes or underscores. (i.e. walletAddress.workerName)

  • Why am I getting "Stratum authentication failed" errors. - Authentication failure can happen if you are not using a valid wallet address or your worker name or password uses invalid characters or are too long. Worker name and password may not be more than 20 characters. The worker name can contain alphanumeric characters, underscores and dashes. It may not contain any other special characters. If these constraints are not followed your authentication will fail.

  • Why am I being disconnected for submitting too fast? - In order to preserve bandwidth miners that are submitting too fast will be temporarily disconnected. If this is happening to you then your miner may be too fast for the initial difficulty. In this case try a higher port. If you are setting the difficulty manually via password options then the difficulty you have set is too low.